Effective Date: 31/12/24

Welcome to Luxury for Pennies! These Terms of Service ("Terms") govern your access to and use of our website  including all products, services, and content available through the Site. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before making any purchases or using our services. If you do not agree to these Terms, you should not use our Site.

1. General Terms

1.1. Eligibility
By using our Site, you confirm that you are at least 18 years old, or you are using the Site under the supervision of a parent or guardian who is at least 18 years old.

1.2. Account Creation
To place an order, you may be required to create an account with us. You agree to provide accurate, current, and complete information when creating an account and to update such information if it changes.

1.3. User Conduct
You agree not to use our Site for any unlawful or prohibited purpose. This includes but is not limited to:

• Violating any applicable law or regulation
• Attempting to disrupt or damage the Site or its services
• Infringing on the intellectual property rights of others
• Posting false or misleading information

2. Products and Services

2.1. Product Descriptions
We strive to ensure that all product descriptions, images, and prices on our Site are accurate. However, we do not guarantee that all information is error-free. If an error is discovered in the price or description of a product, we reserve the right to correct the error and notify you of any changes to your order.

2.2. Availability of Products
All orders are subject to product availability. If a product you ordered is out of stock or unavailable, we will inform you promptly and either offer a substitute or refund the purchase.

3. Orders and Payment

3.1. Placing an Order
To place an order, you must follow the checkout process on the Site. By submitting an order, you are making an offer to purchase the items in your cart, subject to these Terms. We reserve the right to refuse or cancel any order at our discretion.

3.2. Payment
We accept payment through [list the payment methods you accept, e.g., credit/debit cards, PayPal, etc.]. Payment will be processed upon confirmation of your order. All prices are in [GBP] and include VAT unless otherwise stated.

3.3. Order Confirmation
Once your order is placed, you will receive an email confirming your purchase. This email is an acknowledgment and not an acceptance of your order. The acceptance of your order occurs when we ship the items to you.

4. Shipping and Delivery

4.1. Shipping Methods
We offer various shipping methods based on your location. Delivery times and costs will be displayed at checkout. Please note that we are not responsible for delays caused by third-party carriers or customs processing.

4.2. Delivery Address
It is your responsibility to provide an accurate and complete delivery address. We are not liable for any delays or issues resulting from incorrect or incomplete addresses.

4.3. International Shipping
If we offer international shipping, you are responsible for any customs duties, taxes, and fees imposed by your country.

5. Returns and Refunds

5.1. Return Policy
We accept returns for items that are unused, unopened, and in their original condition within 30 days of receiving your order. For more detailed information about returns, please refer to our Return Policy page on the Site.

5.2. Refunds
Once we receive your return, we will inspect the item and notify you of the status of your refund. If approved, the refund will be processed to your original method of payment within 5 working days.

6. Intellectual Property

6.1. Copyright and Trademarks
All content on our Site, including text, images, logos, graphics, videos, and software, is owned by Luxury for Pennies or its licensors and is protected by UK and international copyright laws. You may not use, reproduce, or distribute any content without our express permission.

6.2. User-Generated Content
If you submit any reviews, comments, or other content to our Site, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content in connection with our business. You represent that you have all necessary rights to such content.

7. Limitation of Liability

7.1. General Disclaimer
Our Site and all products and services provided are "as is" and "as available." We make no warranties or representations, express or implied, regarding the operation of the Site or the products we sell.

7.2. Limitation of Liability
To the fullest extent permitted by law, Luxury for Pennies shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of our Site or the products purchased from it.

8. Privacy

8.1. Privacy Policy
We are committed to protecting your privacy. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your personal data.

9. Cookies

9.1. What Are Cookies?
Cookies are small files that are placed on your device when you visit our Site. They help improve your experience by remembering your preferences, personalizing content, and tracking usage patterns.

9.2. How We Use Cookies
We use cookies for several reasons, including:

• To improve and personalize your browsing experience.
• To analyze traffic and user behavior to improve our Site.
• To allow the Site to remember your preferences and settings.
• To enable certain features and functionality, such as shopping cart and checkout.

9.3. Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the Site to function correctly and cannot be turned off.
• Performance Cookies: These cookies allow us to measure the performance of our Site, track usage patterns, and improve user experience.
• Functionality Cookies: These cookies allow the Site to remember your preferences (e.g., language, region) and provide a more personalized experience.
• Targeting/Advertising Cookies: These cookies are used to deliver relevant ads to you, based on your interests and browsing behavior.

9.4. Managing Cookies
You can control the use of cookies through your browser settings. Most browsers allow you to refuse cookies, accept cookies, or notify you when a cookie is being sent. Please note that blocking cookies may affect your ability to use some features of our Site, such as making purchases or logging into your account.

For more information about cookies and how to manage them, you can visit www.aboutcookies.org.

10. Governing Law and Dispute Resolution

10.1. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.

10.2. Dispute Resolution
If a dispute arises between you and Luxury for Pennies, we encourage you to contact us first to resolve the issue. If we cannot resolve the dispute amicably, any legal action will be brought in the courts of England and Wales.

11. Modifications to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated "Effective Date." You should review this page periodically for any updates.

Mobile Terms of Service

Luxury For Pennies

Last updated: Feb. 9, 2025

The Luxury For Pennies mobile message service (the "Service") is operated by Luxury For Pennies (“Luxury For Pennies”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Luxury For Pennies’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Luxury For Pennies through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

12. Contact Information

If you have any questions about these Terms, please contact us at:

Luxury for Pennies
Email: inquirys@luxuryforpennies.co.uk
Address: 6 Kenyon Aveune OL8 1NP