Returns

Our policy lasts 30 days. If 30 days have elapsed since your purchase, we regret that we cannot offer a refund or exchange.

To be eligible for a return:

• Condition: The item must be unused and in the same condition as received.
• Packaging: The item should be in its original packaging.
• Proof of Purchase: A receipt or proof of purchase is required.

Non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items
• Personalized or custom-made items, unless they are defective or damaged.

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

• Approval: If approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
• Condition: Refunds are issued only after we have received and inspected the returned item.

Late or missing refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and still have not received your refund, please contact us at inquirys@luxuryforpennies.co.uk

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at luxuryforpennie@gmail.com  and send your item to: 6 Kenyon Avenue Oldham OL8 1NP

Shipping Returns

To return your product, mail it to: 6 Kenyon Avenue Oldham OL8 1NP

• Shipping Costs: You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
• Depending on your location, the time it may take for your exchanged product to reach you may vary.
• Consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Consumer Rights

This policy does not affect your statutory rights under the Consumer Contracts Regulations 2013 or the Consumer Rights Act 2015. For more information on your rights, visit UK Government's Consumer Rights.